Terms of service

TERMS OF SERVICE

Last updated: 12 November 2026

These terms govern use of this online store and purchases from Moorvel.

BUSINESS INFORMATION
Trade name: Moorvel
Legal operator: Ayoub BOUGOTAYA — Sole proprietor
Registered business address:
Plaza Francisco Javier Goerlich Lleó (Arquitecte),
46022 Valencia, Valencia
Spain
Email: contact@moorvel.com

By using this website or placing an order, you agree to these terms.

WEBSITE USE
Use the website only for lawful purposes. You must not interfere with security, gain unauthorised access, introduce harmful technology, commit fraud, infringe rights, or exploit our content without permission.

PRODUCT INFORMATION
We aim to keep descriptions, measurements, prices, colours, and images accurate. Colours and fit can vary by device, style, or brand. Availability can change without notice.

ORDERS
An order is an offer to purchase. A contract is formed when we accept it and send confirmation. We may refuse or cancel an order because of unavailable stock, failed payment, an obvious error, incomplete delivery information, suspected fraud, or exceeded purchase limits. Payments received for cancelled orders will be refunded.

PRICES AND PAYMENT
Prices use the currency displayed on the store. The full amount, including applicable delivery charges, is shown before checkout. Customers must provide accurate billing, delivery, and payment information.

DELIVERY, RETURNS, AND REFUNDS
Delivery is governed by our Shipping Policy. Returns and refunds are governed by our Returns and Refunds Policy. Nothing in these terms removes mandatory consumer rights.

INTELLECTUAL PROPERTY
Store content belongs to or is licensed to Moorvel and is protected by law.

CUSTOMER SUBMISSIONS
You confirm that content you submit is lawful and yours to share. You grant Moorvel a non-exclusive right to use voluntary submissions in connection with its business.

THIRD-PARTY SERVICES
Third-party services may have separate terms and privacy policies. Moorvel is not responsible for services outside its control.

LIABILITY
We do not exclude liability where unlawful, including fraud, personal injury caused by negligence, or mandatory consumer protections. Subject to these protections, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from consumer purchases.

EVENTS OUTSIDE OUR CONTROL
We are not responsible for delays or failures caused by events outside our reasonable control, but will take reasonable steps to reduce their effects.